Policy

Delivery

We deliver to Raleigh & surrounding area, for a small delivery fee
Delivery also means : Artylicious Cakes will also set up your cake in it’s final presentation area as long that area is ready when we arrived ( table in place & table covering on). We do not charge an additional :”SET UP” fee.

We will need specific delivery time & contact person at the destination for all cake orders. Furthermore this information MUST be provide to us at least 24 hours before delivery or we will NOT delivery the cake.

Deposit :

We require a  50% deposit to book your order or minimal of $100 for wedding cake.  If your balance is not paid IN FULL  two week prior to your event, you forfeit your deposit, and risk not being accommodating.
*See cancellations policy

Booking :

After we discuss the details of your event and decide on a cake that you like, if you are interested in booking and would like to proceed, we would require a refundable 50% deposit to secure your date ( *see cancellations policy). The remaining balance must be paid in full one week prior to your event.

We suggest to booking and deposit earliest possible to secure your date.

We accept Credit card and cash only.

Cancellations :

*Please understand that when you book an order, we decline other orders. If you cancel, that could result in thousands of dollars lost, just to accommodate your order, (obviously, whether you cancel or not.)
*If an order is not picked up on the day of delivery or delivery is denied, the client is still responsible for the full balance of the order. We will make every attempt to contact you in the event of a missed pickup or denied delivery.

Cancellations Policy :

1. All requests for cancellation must be made in writing.
2. If a writing cancellation is received more than 20 days prior your event, your 15% of deposit will be refunded.
3. If a cancellation is received less than 20 days prior to the promised delivery/pickup date, the deposit will NOT be refunded.

Artylicious Cakes © 2017